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If you are unsatisfied with the product you have purchased, you have the right to recede within 10 working days from when the item is delivered. You may exchange the item for another size/item or a voucher. Once this has been done, it may no longer be exchanged. In order to use the guarantee, a written email request is necessary to the email address email@example.com. We recommend that you specify it is a returns request and include the order number in the object of the email.
The return will only be accepted on condition that the item is in the exact same state as it was upon shipment. It must therefore be perfectly intact and not have been used, washed or altered in any way. It must still have its tag and/or original packaging. The guarantee is valid for all products. The product must be received by us within 10 days from the return being authorised. After receiving the returned items and establishing that all of the return conditions have been fulfilled, you will receive an email confirming the acceptance of the return.